Privacy Policy
Information about your relationship with Navigo.
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What we collect
When you submit an inquiry we collect your name, company name, email address, phone number, travel requirement, destination, travel dates, traveller count and any message you write. For confirmed bookings we additionally collect passport and identity details required by airlines, hotels and consulates.
How we use it
- To prepare and send you a travel quotation.
- To make and manage bookings with airlines, hotels, transport providers and consulates.
- To raise invoices and meet statutory accounting and tax obligations.
- To contact you about your existing bookings, including disruptions.
Who we share it with
Only with the suppliers required to deliver your booking, and with government authorities where the law requires it. We do not sell your data or share it for third-party marketing.
How long we keep it
Inquiry records are retained for up to 24 months. Booking and invoice records are retained for the period required under applicable tax and company law.
Your choices
Write to us at the email address on our Contact page to request a copy of your data, correct it, or ask us to delete records we are not legally required to keep.
Cookies
This website uses only the cookies needed for it to function and for basic anonymous traffic measurement. No advertising cookies are set.
Contact
Questions about this policy can be sent to the email address listed on our Contact page.